Diesel consumption is poor, so is the aftersales............. in Outside US Forum

0 Points

Diesel consumption is poor, so is the aftersales.............

Author	Comment
nobby1961	Diesel consumption is poor, so is the aftersales.............	Lead	[-]
Posts: 2 (04/18/08 09:07:52) Reply Quote More My Recent Posts	Tags : diesel, consumption, engine, performance, mpg Remove this ad I have a Hyundai santa Fe 2.2 crdt cdx+7 AUTO, which is 11 months old. I have had it for about 3 weeks now. When i collected it, it showed me that i was achieving around 22 mpg, (hyundai technical sheet states that this should be 26.4mpg-urban, 42.2mpg-extra urban, 34.4mpg-combined). Then, after 1 week, an engine emissions warning light flashed on the dashboard, and eventually stayed on permanantly. I complained about the poor mpg and warning light to my local hyundai dealer (swindon), who had the car for 24 hours. The service advisor phoned me to state that they would need to "re-generate the particulate filter on the fuel pump", which he believed would extinguish the warning light and should improve the mpg. When I collected my car, it initially showed 37.7mpg being returned, but has continually reduced all the way down to my best of 29mpg. I am a qualified driving instructor, and teach SAFED (safe and fuel effecient driving) to pupils. I have tried my very hardest to get my very best mpg, driving 25 miles and ensuring the engine did not exceed 2000rpm at any time, and achieved only 31.9mpg. The Manager at swindon hyundai tells me that I shold not expect anymore than around low to mid 30's mpg, I DISAGREE, he is now trying to fob me off, they have already found a fault and improved the mpg a little, i believe they havn't quite finished the regeneration process, OR it needs a new one. Can anyone PLEASE help, eiher technically, or personal experiences. Thanks very much, regards Nobby
shup		#1	[-]
Posts: 1437 (04/18/08 13:53:36) Reply Quote More My Recent Posts	Hi nobby. There is a couple of people with diesel over the pond that will come on in couple of days and can possibly with your problem. Andy and Alan both I believe have diesel and have had some dealer issues also. Not sure if it was one of them or both. Watch out for Andy though he can be a little rough on newbies. Just make sure you post some pic's of your santy and for goodness sakes make sure it is clean. He hates dirty santy's. shup
steff1965		#2	[-]
Posts: 1851 (04/18/08 19:03:20) Reply Quote More My Recent Posts	shup wrote: Hi nobby. Andy and Alan both I believe have diesel and have had some dealer issues also. Not sure if it was one of them or both. shup I will probably hear Alan shouting from here in Scotland when he reads that he has a diesel. Alan (if i am thinking about the right Alan) has a petrol and it's LPG converted but Andy has the diesel Santy. Last Edited By: steff1965 04/18/08 19:10:58. Edited 2 times.
shup		#3	[-]
Posts: 1438 (04/19/08 06:12:04) Reply Quote More My Recent Posts	Your right steff he does have the LPG. I'll probably here him over here. I should edit my post but where would the fun be.
steff1965		#4	[-]
Posts: 1853 (04/19/08 06:18:05) Reply Quote More My Recent Posts	Don't edit it. It may not help nobby with his problem but it should give us a good laugh when Alan reads it. Anyway i am off to hide before he arrives and sees it.
shup		#5	[-]
Posts: 1439 (04/20/08 10:44:51) Reply Quote More My Recent Posts	I've been hiding and looking if he is here before I log in. shup
Andy2035		#6	[-]
Posts: 3884 (04/23/08 04:22:46) Moderator Reply Quote More My Recent Posts	Remove this ad Hi Nobby, First off, welcome to the family and forum... Secondly, just ignore the petrol sheep (and the very odd lpg clown), it's not their fault... As for fuel, how many miles does your Santy now have on it's clock, I ask this as (and I don't want to teach you how to suck an egg), the more miles these engines have on them, the better the fuel econ gets, mine has 44k on it (it's the older '03 2.0ltr CRTD model) and I'm getting roughly 40mpg on a run and around 35mpg around town... Maybe see how she is over a few more miles and if it still doesn't get any better ask the dealer to check her out again, best thing about a 5 year warranty... Andy... Andy...
nobby1961	11k mileage	#7	[-]
Posts: 3 (04/28/08 08:21:14) Reply Quote More My Recent Posts	Hi Andy, thanks for the welcome. Mine has 11500 miles on the clock, and strangeley enough, the engine light came on again this morning. I do a 50 mile round trip everyday for to & from work. My right boot is not heavy, and other than this issue, I am over the moon with my motor. I spoke to a "new" service advisor in Swindon today, and he tells me that he knows one of his customers tows a caravan with his 8 month old Santy and can achieve over 40 mpg whilst he's pulling it! Mine goes in again Wednesday, for another "re-generation" stint, although the service guy said that last time they got the temperature upto 550 degrees C, but were then told by "Hyundai directly (via intranet), that it should have been re-generated up to 600 degrees C". I have no idea what all that means, except that I hope it meansthey might get it right this time. Sorry for the long winded reply, Regards Nobby
Alan51		#8	[-]
Posts: 748 (05/04/08 01:52:26) Reply Quote More My Recent Posts	hello shup. Ir's obviuosly no use shouting as you are just a VERY NAUGHTY BOY and shouting, violence and death would be far too late to use. (Although the last two remain options should we ever meet unless you immediately try a beer bribe!) I do not have a d****l engined vehicle and would never have one by choice. Remember this, it is important. They sound like tractors and go like tractors and despite what other people would have you believe, are more expensive to run in the long term. Andy, how can you get any sort of mileage around town? There aren't any towns near you, only villages and farms!!! Just to recap, I am still filling up locally at 44.5 pence per litre with LPG which now works out at a shade over £2 per imperial gallon. I average between 19 and 22 mpg on that, so that gives me a cost equivalent of about 56 mpg based on comparing to derv at £1.25/litre. To get the true cost of motoring - start on fuel and work out the cost per mile. Mine is aprox 10p. Andys is over 14p even at 40mpg. Tractor power? Haaaaakkkkkk! Spit! You can always try 'bio fuel' but as it tends to be recycled cooking oil, it may seem like you are being chased down the road by a fish and chip shop. I am very disappointed in you Steff, I thought you were such a nice person,,,,,,,,,,,,,,,,,,,,,,,,,,,,tsk! If I get the chance this week, as I am working near the Menai Bridge, I will call in at Andys and leave another penny in his loo. (He is so tight, he charges visitors to use it!) 8 cylinders are twice as much fun as 4
steff1965		#9	[-]
Posts: 1868 (05/04/08 08:09:16) Reply Quote More My Recent Posts	Andy, how can you get any sort of mileage around town? There aren't any towns near you, only villages and farms!!!
Andy2035		#10	[-]
Posts: 3891 (05/04/08 09:01:49) Moderator Reply Quote More My Recent Posts	Alan51 wrote: I will call in at Andys and leave another penny in his loo. (He is so tight, he charges visitors to use it!) Hey Reallyreallyreallyreally Old One... That's a good one, a Yorkshireman calling me tight, oh and as for his "beer", he prefers shandy and cider, so it's not worth takin him up on that offer... So Oldone, how is it in the House of Lancaster... And just for your info, their are far more DIESEL powered vehicles in this world of ours than those weak petrol engined things you keep bleating on about... Andy... Andy...
shup		#11	[-]
Posts: 1445 (05/04/08 12:35:20) Reply Quote More My Recent Posts	You just have to love are friends over the pond. It really is worth getting them to talk about diesel and LP and to know they are still around. Would really love to be able to come over and buy all of you a drink. And some pudding.
Alan51		#12	[-]
Posts: 753 (05/05/08 11:34:19) Reply Quote More My Recent Posts	Remove this ad shup wrote: Would really love to be able to come over and buy all of you a drink. What's this 'A' drink bit? After comments like that, you think you'll only be buying one? How's the house of lancaster? Probably in a rainstorm, not like here in the sunny Republic of Yorkshire. Yes, Andy, the cider as I remember, was provided by me as well. Definition of Welsh Tightness? Squeaking!!!! Andy wrote: And just for your info, their are far more DIESEL powered vehicles in this world of ours than those weak petrol engined things you keep bleating on about. perhaps, but then that makes the petrol drivers even smarter then doesnt it> I;m doing my best for the planet anyway, V6 Santa, Straight 6 Honda (bike), single cylinder Lister stationary engine, and a 'spare' 4.6 V8 in the garage for when I find a nice playtoy to put it in. Maybe something like a Suzuki SJ perhaps......... No tractors in this household. Even SWMBO has a Ford Ka petrol power! 8 cylinders are twice as much fun as 4 Last Edited By: Alan51 05/05/08 11:41:15. Edited 2 times.

<< Previous Topic Next Topic >>

Add Reply

Yuku free message boards

yuku

Diesel consumption is poor, so is the aftersales.............

Diesel consumption is poor, so is the aftersales.............