Warranty Question....do you think this is fair? in Santa Fe Forum Forum

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Warranty Question....do you think this is fair?

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77Bowrider	Warranty Question....do you think this is fair?	Lead	[-]
Posts: 1 (09/02/10 07:45:33) Reply Quote More My Recent Posts	Tags : None Remove this ad So my 08 santa fe with 25k on it dumped the clutch on me sunday..... The dealer says it's the hydraulic slave cylinder that went. Good news......it's covered Bad news....if the fluid got on the clutch plates, I have to replace the clutch, which isn't covered. How can I be held responsible for other damage caused by the failure of a warranteed part? Something doesn't sound right here......what do you think? Thanks for your input hughie think of it as "stress-relief" dear, otherwise hide the ax
DSHornet	Warranty	#1	[-]
Posts: 263 (09/05/10 12:39:39) Reply Quote More My Recent Posts	The dealer is trying to cheat you. The failure of all related items was caused by the failure of the clutch slave cylinder. Ask them how you were responsible for any damage to the clutch caused by leaking fluid. Paw-paw Don, y'all --------------------------------------------------------------------------------------------- Favorite saying: "There's never an apology needed for exercising the Golden Rule" --------------------------------------------------------------------------------------------- Military Veteran (US Air Force, Alabama Air National Guard, 24 years total) Son of Milton (US Army, World War II, North Africa, Sicily, and Italy) Son-in-law of Otis (US Navy, World War II, Atlantic and Pacific Theaters) Father of Matthew (US Army, Tennessee National Guard, Iraq War Veteran) Father-in-law of Mark (US Marines) Nephew of Joseph Donald (US Army, World War II, Burma Campaign)
chrysande		#2	[-]
Posts: 1958 (09/06/10 14:16:25) Moderator Reply Quote More My Recent Posts	Sure doesn't sound right. Do you have access to another dealership/service? My experience in the past was that it was a "no brainer" to get anything fixed under warranty. The last couple of times at the service center I use, I noticed they were tightening up and not being so quick to suggest it would be covered. With so few cars being sold it is not surprising that they are trying to eek out more revenue from other options. Have you pushed them? I would suggest pushing them and then requesting a regional rep be involved. That often backs them down. Might be worth the try. Good luck. chrys

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